Support center
We're here. Pick the channel that fits.
Have an open order?
Order-specific issues — payment, delivery, server choice, anything tied to a specific transaction — are best handled from the order's own chat thread. Open it from your dashboard.
General questions and everything else:
Browse the FAQ
Quick answers to the questions we get most often — currency sourcing, pilot vetting, top-up pricing, delivery, refunds.
Live support on Discord
Send a friend request on Discord and we'll handle it from there — quickest path to a real person on our team for anything order-specific.
Friend request this Discord ID
16507135835Hours: 7am – 5pm Eastern, Mon – Fri
Outside hours? Drop the request anyway — we'll respond first thing the next business day.